Wednesday, December 8, 2010
Risky Beads has gotten very busy in the last month, and I'm getting a ton of emails/convos asking for information. This blog post is at attempt to consolidate those answers in one place and make it easier for me to concentrate on completing orders. :)
Here are the FAQs:
When will my order ship?
As of December 8, 2010, hand stamped metal pieces are shipping out in about 7 business days from date of order (and payment.) I ship domestic orders first class mail straight out of PayPal. Orders are trackable that way. You'll receive an email from PayPal when your order ships.
Can I upgrade to USPS Priority Shipping?
Yes, but you need to tell me before you order. Upgrading to priority doesn't get your order out of my shop any faster; it just moves it faster once it's out.
How long does the mail take?
Typically, First Class mail takes 2-5 days; Priority takes 2-3. These times are stretched during the holidays due to an increase in volume. Please consult the postal service if you have other questions. I apologize, but I can't predict these things.
When is your international order deadline?
It was December 3rd; it's now passed. Any international orders that come in will be done as soon as I can get to them.
What should I do if I have a question about my order?
Please message me from the 'contact' link on your order page. That way I know who you are and what order you're referring to. I have over 100 orders right now, so that's the best way to get to me.
Are you Wonder Woman?
God, I wish. Oh Santa... about that invisible plane...
I'll add to this post if I think of any others!
Ho, ho, ho--